Dealers and Trust

[PrivatePilot]

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My local shop has a girl tech... I'm no chauvanist, but I'll admit... It's kinda weird being told what's wrong with my car by a chick

A lot of men have issues with that sort of thing. Look at how so many people jumped on the female pilot of the Pearson crash a few months back - even before even the most basic facts came out there was people on social media blaming it on the pilots sex vs anything else.

Personally as long as someone that’s knows what they’re doing in their trade/profession/whatever I couldn’t care less what their sex is (or whatever way they lean), what shade of whatever they are, yadda yadda.

 

[spitRR]

A lot of men have issues with that sort of thing. Look at how so many people jumped on the female pilot of the Pearson crash a few months back - even before even the most basic facts came out there was people on social media blaming it on the pilots sex vs anything else.

Personally as long as someone that’s knows what they’re doing in their trade/profession/whatever I couldn’t care less what their sex is (or whatever way they lean), what shade of whatever they are, yadda yadda.

When I worked at Cyclepath years ago, the head mechanic was a woman. Best mechanic I ever met and learned a lot from her.

 

[nobbie48]

I look at it this way... dealership techs are employees. They have little to no stake in the satisfaction of customers at large.
Good independent, community shops rely more on their reputation.
My local shop has a girl tech... I'm no chauvanist, but I'll admit... It's kinda weird being told what's wrong with my car by a chick, but it's pretty cool too.

A friend hired a chick as an electrical apprentice and productivity slumped. She was fine but the guys spent too much time watching her butt.

 

[nobbie48]

BTW If you guys think car shops are bad, try the hosing you get a cottage country marina.

 

[Relax]

I will say, Honda was the opposite for us. Both our BC dealership and the one here are amazing, stuck to the factory recommended service like glue, never upsold, and pricing was always fair and upfront. Service type would pop up on the dash, dealer would do that service, job done. I don't miss my Honda car, but I do miss the dealership...

Just when I thought everyone on here drove Hyundai's. So which dealership?

From my 2000 Odyssey experience, I can say that Ideal Honda (401/Dixie) completely let me down considering I bought it new there and also serviced it mostly there during warranty. Within the first 3 years, I brought it in with a flashing transmission light which was the tell-tale sign of impending transmission failure, but they said they couldn't find a problem. There was even a TSB and transmission warranty extension. Then when the transmission finally stopped automatically shifting gears 10000 kms after the extended warranty expired (but still within time limit), they wouldn't cover it under goodwill even though I had brought it in with the same complaint before. So there I was manually shifting my Odyssey for about 6 months until I get another letter from Honda about a class action lawsuit settlement for the speedometer reading 10% too high. Well, in that case, the 10000 kms I was over by was really about 9000 kms under, and I should have been covered. Called Ideal up again and got "Sorry, you have to deal with Honda Canada", which also went nowhere.

Out of frustration I ended up calling Parkway Honda which I always passed on my way to/from work, and they really stepped up. They said they would work with Honda Canada to cover a remanufactured transmission, but they would need me to cover the labour, which worked out to about $900. Considering I was getting quotes of $2500 and up for an out-of-pocket job, I jumped at it and it drove like new when I got it back.

 

[Relax]

I look at it this way... dealership techs are employees. They have little to no stake in the satisfaction of customers at large.

Until word gets out, customers take their cars elsewhere, and they have too many techs that they need to lay off.

My local shop has a girl tech... I'm no chauvanist, but I'll admit... It's kinda weird being told what's wrong with my car by a chick, but it's pretty cool too.

When you have to preface your comment with "I'm not a ...", sorry, you're a ...

 

[Relax]

Personally as long as someone that’s knows what they’re doing in their trade/profession/whatever I couldn’t care less what their sex is (or whatever way they lean), what shade of whatever they are, yadda yadda.

I'm not a chauvinist, but in my experience, when a female is wrong, calling them out usually ends you up in more hot water than just ignoring them.

I mean, it's bad enough you can't call out the male techs for not knowing what they're talking about. Some of them go on like there's some black magic, as opposed to science. And it's not just the auto industry. I see it all the time in IT too, which is even worse.

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