Turo Sucks | GTAMotorcycle.com

Turo Sucks

Mad Mike

Well-known member
My daughter just went on a trip to Florida, she booked a car with Turo in November for her trip, it was about $500 for the week. On her way to the airport on Friday, Turo sent her a message saying the car rental she paid for was cancelled. They offered her a refund, no assistance finding another car as there were no Turo cars available in the city she was visiting for less than $120USD/day + insurance..

She ended up paying $1000 CAD for 4 days of car rental - busy season - heavy price for a university student.

Turo offered nothing but a refund. Beware, don't use them, their cancellation policy for buyers is worthless.
 

jc100

Well-known member
Use Twitter and post up your complaint to the company. That’s all I really use Twitter for now, shaming negligent companies. It’s surprisingly effective at getting some sort of compromise for valid complaints.
 

daught

Well-known member
Credit card rental vehicle insurance doesn't cover them, so it really isn't worth it unless you actually really want to drive a specific car. Their cars + insurance is way more expensive than rental car company car with credit card insurance.
 

ScorpionT16

Well-known member
I wouldn't bother relying on your credit card for rental insurance, unless you got a very premium CC. there are numerous stories online of people just using CC insurance getting footed with massive bills for minor things ruining their trips. There is a huge list of what is covered and what is not


 

mimico_polak

Well-known member
Site Supporter
I've considered Turo before for rentals but honestly I don't find the pricing to be that great, but sure you have a greater variety.
One of the reasons I never used them is whenever I clicked on the cars, there was something that stated they've either cancelled the last one, or some stupid cancellation issue that kept rising up.

Enterprise had a car for $35/day...I can deal with that until I buy a car. For now it's still way cheaper than buying a second car.
 

daught

Well-known member
I have Scotiabank amex. I wouldn't call it "super" premium. They covered a windshield. At $120/yr it pays for itself
 

Gary

Well-known member
Site Supporter
I pay $15 or $20 extra / yr on one of my car insurance policies. It covers me like my own, if and when I rent anything.
 

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