Netflix on PS3 is triggering reset on my Router???

Mr.Azim

Mr.Azim

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I haven't changed any settings for almost a month... but today I tried to open Netflix on my PS3 and it keeps shutting my router off. I think it might be triggering some mac spoofing or something. The PS3 connects and works fine, I can play online and do anything else. But once I start Netflix and opens the main screen, it doesn't load any images and the router immediately shuts down.

I tried resetting to the original firmware, upgrading, back to original, upgrading... can't shake the mac spoofing.

Biggest pet peeve of technology: when it stops working even though nothing has been changed.

Any help?

This router is 5-6 years old but works great (has worked?), don't want to buy a new one because I know that isn't the source of my problem.
 
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The most common reason a router would reset itself (or stall) is if it is having some kind of trouble managing the connections. What else do you have running behind this router? Any servers? Torrents? Streaming Netflix at the same time might just be enough to overwhelm the router.

Try pulling the router's logs and examine what's happening just prior to the outage. Post it here if you'd like and I'll see if I can make sense of it but I'm no networking expert (though others around here might be). You'd probably have better luck on a different forum though.
 
The router logs nothing prior to/after any reboot. I tried it again this morning:

Last night I had 3-4 connections max (usually there is 6-7 and was still able to run netflix with so many). The bold MAC is my PS3. Maybe it'sd time to just get a new router if this one can't handle my network anymore?

Feb/06/2013 06:42:43 DHCP lease IP 192.168.0.105 to Azim-PC 00-1b-77-4d-a9-f4
Feb/06/2013 06:42:42 Wireless PC connected 00-1b-77-4d-a9-f4
Feb/06/2013 06:37:24 DHCP Request success 24.246.91.231
Feb/06/2013 06:37:24 DHCP Request 24.246.91.231
Feb/06/2013 06:37:24 DHCP Discover
Feb/06/2013 06:37:22 Wireless PC connected fc-0f-e6-26-67-54
Feb/06/2013 06:37:21 DHCP Discover
Feb/06/2013 06:37:21 System started
Feb/06/2013 06:37:21 AP 2.4GHz mode Ready. Channel : 6 TxRate : best SSID : DI-524AB
Feb/06/2013 06:37:21 Access point: DI-524AB started at channel 6.
 
Log in to your Netflix account on the computer and change the picture quality settings. Make them a little lower and see if that makes a difference.
 
It isn't a problem with the connection, my PS3 is 10 feet from the router (signal 100%)... I can't even load a Netflix movie to begin with.

Series of events

1. Start PS3
2. Logs onto PSN
3. Start Netflix *red screen*
4. Netflix selection screen appears, boxes are blank with no pictures
5. Immediate router reboot
6. Everyone loses internet connection
*If I don't exit out of Netflix, the router will re-connect and keep rebooting after it establishes a connection. Doesn't log anything into the logs as to why.

Netflix works fine on every other device and it worked fine on PS3 yesterday morning. No system changes occured in the last 24 hours. I'm the only one that touches this stuff and knows the password to get into it.
 
What's the make and model of your router? My WAG would be that it has a pretty flimsy CPU with very little RAM and is unable to handle that much traffic over WAN, especially with a wireless connection. You will need an upgrade.
 
i'd try a google search on your router's model, then model + netflix to see if there are any results.

update the firmware if it isn't already current
I'd try to open DMZ on your ps3.
You could try custom firmware if the above doesn't work.
and if it still doesn't work, replace the router and see if it consists.
 
I'm going to try to replace the router... I tried all of the above (DMZ, Port Forwarding, MAC Filtering, Firmware Update)... I just don't get how it started these conflicts after a month of working fine.

I Google'd and didn't come up with much (only the above suggestions ie: Mac filtering and port forwarding to get around spoofing). I'm 99% sure it's a MAC Spoof security function that resets the router. I even tried resetting everything and setting it all up again. I doubt that it can't "handle it" since it's been working fine for weeks.

But maybe it instantly became stupid over a few hours.
 
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Did you try a direct connection and remove the router from the equation?

that is your 100% way of finding if the problem is your PS3, netflix or the router...

just a thought...
 
Did you try changing the picture quality settings? I thought I read somewhere that Netflix had a couple of changes to these recently...something like LowHD and High HD or something?
 
Jampy00 said:
Did you try a direct connection and remove the router from the equation?

that is your 100% way of finding if the problem is your PS3, netflix or the router...

just a thought...
Click to expand...


I'll say the problem is the router thinking Netflix via the PS3 is intruding/trying to spoof the system. I don't know why it suddenly thought that, something to do with the app on the ps3? It has to stay signed into PSN to work.

So router settings/stupidity. Stand-alone, the PS3 works just fine. Netflix works on all 3 laptops in the house simultaneously. I tried having the PS3 access it alone (shutting down all other devices) but it didn't do anything).

Picture quality did nothing and has nothing to do with it. I can't even get movies started.

Anyway, going to buy a new Linksys router today (old one was D-Link)
 
Picture quality affects bandwidth massively. We had issues until I turned the quality down a notch.
 
jc100 said:
Picture quality affects bandwidth massively. We had issues until I turned the quality down a notch.
Click to expand...

As I said before... can't even get onto the selection screen. Once Netflix logs in/starts my router reboots because it thinks Netflix is hacking my system even though its coming from the PS3 MAC address I listed as safe. Not a bandwidth issue.
 
Picked up a Linksys Wireless N Dual-Band N600... spoke to three different tech shops and they all said they had no idea what could cause it. If it was a spoofing issue it wouldn't let the PS3 connect at all, not just when Netflix started.

So I just bought a new one
 
Bizarre. I agree that MAC spoofing shouldn't matter since it's tied to the device and not the app running on it. One last thing that might be worth trying is to specify a single protocol on your ports forwarded to the PS3 (i.e., set it to TCP only or UDP only but not both).

Did the new router work? Which D-Link do you have btw? I've got the DIR-655 which I've had for a few years and it's been pretty trusty.
 
It's a DI-524... like I said... it's OLD lol - But it was working *shrug*

I'm at work but will try the new router tonight. It should at least help with the speeds I was getting because my bedroom is the farthest away from the router.
 
I am having the exact same problem with the exact same series of events;

Series of events

1. Start PS3
2. Logs onto PSN
3. Start Netflix *red screen*
4. Netflix selection screen appears, boxes are blank with no pictures
5. Immediate router reboot
6. Everyone loses internet connection
7. Weeping begins

I also have an older D-link router which has worked just fine for me until this problem began yesterday. I can access Netflix on my laptop, and on the Wii, and I can also play my PS3 online just fine, but loading Netfix continues to fail and then reboot my router. For what it's worth, I also use MAC addresses for security. I am definitely interested to know if changing routers solves the problem so I will check back again later.
 
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artemis said:
I am having the exact same problem with the exact same series of events;

Series of events

1. Start PS3
2. Logs onto PSN
3. Start Netflix *red screen*
4. Netflix selection screen appears, boxes are blank with no pictures
5. Immediate router reboot
6. Everyone loses internet connection
7. Weeping begins

I also have an older D-link router which has worked just fine for me until this problem began yesterday. I can access Netflix on my laptop, and on the Wii, and I can also play my PS3 online just fine, but loading Netfix continues to fail and then reboot my router. I am definitely interested to know if changing routers solves the problem so I will check back again later.
Click to expand...



It could be the older D-Link routers conflicting with Netflix now? Not sure if they made any updates to the app/server recently.

Even if it starts working I needed a new router anyway, but hopefully it will fix something :(

PS3 is hooked by HDMI and I taught parents how to use it/log on... it'll be hard enough to teach them a second console!
 
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Talked to my friend with almost the exact same set-up (PS3, MAC addresses, D-link router) and he's also having the EXACT same issues, so I guess we're not alone. This also began yesterday for him as well...
 
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