Triumph bikes from GPbikes. what do you think?

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not to thread jack, but yesterday i heard a few shops are about to drop/loose the triumph line.
any truth to this?

there was a guy at another shop who was having trouble getting a part for his bike, but to be fair i think its just because of the time of year...i went to buy a new sensor for my honda a month ago and its on backorder till may....but i got it from the states within a week.
 
You really have to go there by early to mid March at the latest and maybe even talk to them at the Motorcycle shows to ensure that you have a bike by the start of riding season. They're a nice dealership with great bikes so once the season starts, they are perpetually swamped. They are definitely doing something right.

I do consider GP more of a gallery because in going on my third year of visiting with friends or just myself to look at bikes and pick up gear, no one has ever approached me or said hello and I just find it hard to part with my money there, as hard as I've tried and honestly wanted to. I was looking at a Bonneville T100 Black, Monster 796 and Street Triple back in 2012 and was there with cash in hand. Two hours later, I hadn't been able to talk to anyone. It was a weekday in late May so they were busy and in all fairness, every dealership around that time is busy with product that is in demand. It still doesn't really excuse the reality that they don't really say hello or even try to engage visitors obviously looking to buy a bike in any way.

I was a bit annoyed but reception gave me a business card for someone in sales and my emails were responded to very quickly and were exceptionally helpful, including setting up a time to come in and try out the bikes. I just think they're super busy so you have to be patient and find the best way to make it happen. They could also better develop their way of managing the place when its busy as this complaint about them is quite common I'm finding. GP has been great to talk to at the motorcycle shows and it's always fun talking to enthusiastic owners in the parking lot about their rides. I'd buy a Triumph there. The only reason I didn't buy a bike there was because I figured out that for me personally, the bikes that I was looking at were honestly way too much bike for a new rider.

I found that I had to be proactive in both bikes that I've purchased to date at two different dealerships or else you will get lost in the shuffle when things get busy.
 
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EaZ8 said:
not to thread jack, but yesterday i heard a few shops are about to drop/loose the triumph line.
any truth to this?

there was a guy at another shop who was having trouble getting a part for his bike, but to be fair i think its just because of the time of year...i went to buy a new sensor for my honda a month ago and its on backorder till may....but i got it from the states within a week.
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Not that I'm aware of...

I know GP is a Triumph dealership and they'd never drop/get dropped by them. Sturgess Cycle in Hamilton is another one (great place for gear btw) and RIDE cycles was one, but I dunno what their situation is.
 
I like them and would recommend them.

I have bought two bikes from Carl and will certainly buy another when the time comes. Small things like coming in on his day off to suit my schedule makes all the difference.

If you go in there at the moment its a bit of a zoo though, with everyone gearing up for riding season.
 
One of my friends bought a used bike from gp. turns out it still had a lien on it. They solved the issue but still, they should've looking into it before reselling it.
 
Macs said:
Not that I'm aware of...

I know GP is a Triumph dealership and they'd never drop/get dropped by them. Sturgess Cycle in Hamilton is another one (great place for gear btw) and RIDE cycles was one, but I dunno what their situation is.
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I hope they get more dealers otherwise getting parts locally is going to really suck.

Nice pic btw. I got that shirt. if you know how i can get the stickers let me know!
 
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Macs said:
Thanks, working on bumper stickers.

Honestly, they won't drop the price cause Street and Speed triples are a hot buy all the time. Even used ones hold value VERY well if they go up for sale . You'd be doing well to get the freight and PDI dropped.
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Agreed! I was looking for a used speedtriple and couldn't find one. I heard most owners won't sell them and the ones I saw on Kijiji were only posted for a few days and sold. But glad I bought new (first brand new bike ever), don't need to potentially deal with other people's problems...
 
Just bought my second triumph daytona from them today great shop great service
I was rolling out inside of an hour from the time I decided to buy
Service is amazing across the board from sales to service (had my last on in once or twice they keep parts in Stock or can get them quickly)
I live in downtown toronto and will only shop there
 
I've purchased 3 bikes from gp. 2 used and 1 new. First 2 times I saw a bike on their website and I called ahead to come see it. This was a very efficient way to get things done. I was served right away and customer service was great. Third time i went in blindly to purchase a t-100 and Carl went out if his way to get it for me. As far as the triumph stock showed he got me the last one in the colour I wanted in ontario at the time. In fact he got it before I could even find the time to get back to the shop. Carl has always been a great guy to work with. He sold me my first bike. At the old location he saw that I was nervous after I took possession so he came out of the store and asked if I wanted to go out behind the store and practice before I left for home. If you are concerned with wasting time there call ahead or email first as mentioned previously. But also don't put up with waiting for unreasonable times. Let someone in any dept know you are waiting so they can tell a sales rep.


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I got my Daytona used from GP, saw it on the website, called, talked to Jeremy (super nice guy), went to see it, bought it. Everything was smooth, I got a great deal, they offered a fair trade for my CBR 250, overall great experience. 12k km later, I still love my Daytona, puts a smile on my face every time I ride it, that 675 sound is intoxicating! I would love a 2013 Street Triple though, the very aggressive riding position of the Daytona is starting to get old for me...
 
I used them last year for my KTM Duke. Let me start by saying that I hate walking onto a sales floor and constantly being accosted by sales creeps, so I appreciated GPs understated ways. When I called and talked to someone emails were answered quickly and parts / service prices were provided from the appropriate staff. Once I made an appointment the sales guy was 'all mine' in that he didn't attend to anyone else and that is very nice in my book.

For service they stick to their appointments in my experience, and when one job went way over the estimate they still honored the price they quoted. I can get quotes for parts emailed to me, pay via paypal and have them shipped for free (over $75) and it usually arrives in one or two days. I have called a few other shops around Toronto and so many never call you back or will work via email (my preferred way anyways), and they are all VISA over the phone sheesh.

And hey, they sent me a Christmas gift too! Sure it wasn't super valuable but a nice surprise. And of course some might have had bad experiences there, but mine has been decent from day 1 (about 9 months going now).

If I had to pick some not so good points: I don't like how helmets are no return / exchange which is ridiculous. If mail order places will take them back, so can GP. And I thought it cheesy that they gave me a 20% off card, but only off MSRP, and their stuff is pretty much all 20% off to begin with so that is kind of weak sauce. And special order parts (suspension part that isn't stocked in North America) had to be 'Special Ordered' meaning no refund / exchange.


j
 
I think that a no-return policy on helmets is a good practice and not a bad thing, I'd hate for it to be my head that gets injured from a returned helmet that was dropped or damaged. i've also seen many other dealers say the same policy
 
I purchased my last 5 bikes through Carl, simply because he goes out of his way and to make the whole sales process easy and smooth. Bob in parts is fantastic to deal with and service has always been good. They're good people to deal with.
 
Can't speak about GP Bikes but I have owned a Triumph Daytona for 5 years (35,000 kms). No major issues with the bike or parts. Only problem was a faulty regulator/rectifier that was replaced free of charge even though the bike was out of warranty. I suspect that problem has been fixed with newer model bikes. Given the bike is built in the UK, some parts are slightly more expensive but nothing that would deter me from buying another one. The triple engine is bullet proof and IMO sounds the best of all the mid-size bikes.

The bike has been around so aftermarket parts are also readily available.
 
Purchased my bike there too. Went in to look at the demo bike and when I walked in, they had just recently lowered the price on the last remaining new d675 and for just a few hundred more than the demo, I decided to get it. Dealt with Jeremy, easy going guy, quite helpful with my questions before and after I took delivery of the bike. I've had some problems with their service department but they did everything in their power to correct it and I was left satisfied. Turn-around on parts was about a 1.5 weeks. I have since ordered quite a few items from GPbikes with a couple of them being returned and have had zero problems.
 
RickT said:
Can't speak about GP Bikes but I have owned a Triumph Daytona for 5 years (35,000 kms). No major issues with the bike or parts. Only problem was a faulty regulator/rectifier that was replaced free of charge even though the bike was out of warranty. I suspect that problem has been fixed with newer model bikes. Given the bike is built in the UK, some parts are slightly more expensive but nothing that would deter me from buying another one. The triple engine is bullet proof and IMO sounds the best of all the mid-size bikes.

The bike has been around so aftermarket parts are also readily available.
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The rectifier was recalled by triumph that's why it was changed out of warranty.
 
My Tiger XC was originally from GP (as far as I can tell by the key chain it came with when I bought it private). So far very happy with the bike, and with GP Bikes where I've now been 3 times for service (I have a tendency to tinker on the engine, trip ECU codes, panic and run to GP to check it on the computer to re-assure me all is ok). Always great service, always courteous and overall a great experience. I would say that some folks there are better than others (As in any place) but I always enjoy my visits.

The nice thing about the Triumph Tiger (not sure if it is the case for other Triumphs as well though) is that all the consumables are the same as Japanese bikes, so filters, plugs, oil and air filters, etc are readily available.
 
Have not purchased my Sprint ST form GP Bikes but I’ve bought some accessories from them and some gear. I also understand that when you are there on Saturday and it’s busy, you need to be a bit more patient getting some help.
BTW, I really like Triumphs and the new Street Triple is a great choice!
 
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