Can't access site from home Internet connection

I'm reviewing with server as it's clearly browser related, not necessairly IP related.
 
Relax said:
I usually use Chrome and I haven't been able to access GTAM at all for at least the last 2 days. Deleting all cookies and other site data for GTAM, no joy. Thinking it was my home network, I tried on my iPhone using Safari on wifi, no go. Then I turned off wifi and it worked. Then I went back to my PC and tried Firefox and it also worked. Weird... Currently on Firefox on PC/wifi just to type this.

EDIT: I just realized my Firefox was set up to automatically start the VPN. When I disconnect the VPN, Firefox can no longer access GTAM. I just Tried Edge as well and it can't connect. So I'm back to my home network or ISP (which is Rogers Xfinity).
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Just edited my previous response - I had a VPN extension enabled on Firefox when it connected. Without VPN, it can't connect. And neither can Edge. So the only way for me to access from my home network is by using VPN, which changes the IP address the GTAM server sees me coming from.
 
Still needing to use VPN just for this site. I checked https://whatismyipaddress.com and I'm not on any block lists. My sanitized address is:

99.245.32.x (pool-99-245-32-x.cpe.net.cable.rogers.com)

And I'm willing to share the full IP address with an admin, if it will help. Not sure if I can get a new IP address by rebooting my cable modem, but willing to leave it in this state for now if it will help root cause analysis.
 
Connecting via VPN may continue to be the cause of some of the issues as we block new members trying to join via VPN if we are not able to confirm they are human. Just one of the ways we try to keep out the spam and bots.

@PrivatePilot spend a great deal of time submitting tickets and trying to chase this down as everyone seemed to be experiencing different issues when trying to connect. So it's likely that he's support tickets submitted to our server had them investigating on their side. It's also been noted that right around the time that this happened, Android had released an update.
 
For the record, using a VPN (which masks my native IP address), was actually the solution to this problem for me and some others. Problem is, I didn't want to always use my VPN. I'm glad I'm now ablr to access the server with my native IP address, so would be nice to hear back from your service provider on what (if anything) they changed sometime after 1:00 AM July 19 or 8:40 AM July 20.
 
Relax said:
For the record, using a VPN (which masks my native IP address), was actually the solution to this problem for me and some others. Problem is, I didn't want to always use my VPN. I'm glad I'm now ablr to access the server with my native IP address, so would be nice to hear back from your service provider on what (if anything) they changed sometime after 1:00 AM July 19 or 8:40 AM July 20.
Click to expand...

Wonder if @Jayell's issues with VPN/No VPN is also fixed.
 
ScubaSteve still can't get on. He says it sometimes works for a few seconds and then blammo.
 
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