Let's be clear on something first, bike dealerships don't survive on new bike sales.
They make the money on service, merchandise and parts, that's why they do such a crappy job working on them, to make sure you come back soon. :lmao:
They seemed to think business would improve going uptown, but that doesn't matter at all, a rider will go wherever he has to, to find a shop. Especially HD, what was missing was customer service and common sense.
I've had problems with every dept in that place, they don't give a crap, and word spreads fast when you screw over everyone Toronto style, eventually your reputation catches up to you.
I have a message for them, good riddance!
Kiss my arse :bootyshake: and F-You :thebirdman: