Looking for a part for HJC RPS-10; help, please.

Jayell

Jayell

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Does anyone with an HJC RPS-10 tear off post they're not using? Unbelievably, HJC ships this lid with only one post. An individual part number does not exist (believe me, I've tried); the only way to get one is to buy a complete "race prepped" visor. I don't need any more visors.

It comes packaged with the Pinlock anti fog insert. If anyone has one that they're not using and would be willing to part with, please reply here or PM me. I'd be happy to pay a few bucks.

Thanks.

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I'd probably complain to either the store or HJC directly about it. Its such a small piece that perhaps they will mail one out to you for free if you bug the right people.
 
Thanks for the reply.

You'd think that would be the case, eh? Makes perfect sense. No, I've exhausted all those avenues. Nothing at the dealers and no part number exists, so they can't order it. It took multiple emails to HJC for them to even understand what I was talking about, and then they simply said no. They just don't give a *****. Parts Canada is even worse: they don't even bother replying to emails.

These folks are good at taking the customer's money, not so good on the service side.
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I'll see if i can find my extra one. HJC sent me two cause I had the same problem when I bought my RPS-10. I called them direct never waste my time with emails when it comes to issues.
 
That'd be great. Or, maybe you could provide me with phone number you called?

Thanks!
 
Jayell said:
That'd be great. Or, maybe you could provide me with phone number you called?

Thanks!
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I think it was: 562-802-7706. Unfortunately my house is under a massive renovation right now so i cant seem to find the spare parts box. If I do come across it i'll be sure to let you know.
 
Thanks for the reply.
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The number you posted is actually their fax. Here's the correct number: 562-407-2186.

In any case, they're either brain dead, or just don't care. I had a discussion with Fritzie, but she says they don't have any. Still not convinced she fully understands. Told me to chase after the dealer and/or distributor...again. Becoming frustrated and annoyed.
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