For me, it was a smooth process. The people were organized, friendly and very helpful.
One of my purchases was an open box with lots of small hardware and there ended up being a couple of pieces missing. This wasn’t evident from the auction pictures. The staff took the time to search everywhere for the missing hardware which I did appreciate.
I had the option of a full refund, or keep the item and get some money back. I took the second option.
So, for those who picked up items, would you mind having a quick look in your open boxes/bins to see if you have a part that looks like this please. It’s a telescope bracket (made of plastic) with a metal locknut for a National Cycle Windshield. Much appreciated as I know it’s a longshot.
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Looks falic
