AGV helmet recall

Mail this morning from GP

Hey Ric,
As of yesterday, we were able to get a resolution with AGV for another one of our customers in regards to the Tourmodular recall. I am attempting to get you the same result. I've just followed up with them on your behalf and I will let you know once I've heard back from them.
 
Progress. Maybe.
 

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Wingboy said:
Mail this morning from GP

Hey Ric,
As of yesterday, we were able to get a resolution with AGV for another one of our customers in regards to the Tourmodular recall. I am attempting to get you the same result. I've just followed up with them on your behalf and I will let you know once I've heard back from them.
Click to expand...
That customer is me. I've been back and forth with Dainese several times since I last posted here, and finally reached an agreement which has yet to be fulfilled. It was very shortly after I notified GP of our agreement, that they messaged you.
GP has been as good as one could ask for on this. They are in the same boat as us; have been largely kept in the dark. One would hope they might carry more weight, as a dealer with more at stake. (They told me they have 25 of these helmets in stock). I asked them how many more of us were engaged in this, and they said only one. They said they were waiting to see how my case went before notifying you. I was waiting too, before spilling the beans, because I didn't want to start a flood and have them change their mind. I'm now waiting for my wire transfer. I haven't yet destroyed the helmet, but have assured them that I will after I get my refund.
 
85K100 said:
That customer is me. I've been back and forth with Dainese several times since I last posted here, and finally reached an agreement which has yet to be fulfilled. It was very shortly after I notified GP of our agreement, that they messaged you.
GP has been as good as one could ask for on this. They are in the same boat as us; have been largely kept in the dark. One would hope they might carry more weight, as a dealer with more at stake. (They told me they have 25 of these helmets in stock). I asked them how many more of us were engaged in this, and they said only one. They said they were waiting to see how my case went before notifying you. I was waiting too, before spilling the beans, because I didn't want to start a flood and have them change their mind. I'm now waiting for my wire transfer. I haven't yet destroyed the helmet, but have assured them that I will after I get my refund.
Click to expand...
Send ric the pictures he can use them as well.

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