Griffin
Well-known member
This happened to me years ago. The master link clip was installed in the wrong psoition. Just re-install and no worries.
I agree that's what seems to have happened.
If the original seller installed the link wrong, you really don't want him/her coming to fix it.
It is an easy fix. From the pic and vid it seems to me that the master link is bent. I'd recommend a new clip link or rivet link that will fit that size of chain. If you're worried, get a new chain. I wouldn't hesitate to use a clip link for a limited HP road bike. High performance I'd only use a riveted master link. The clip links are easy to install - although easy for a moron to screw up, too.
Just re-read the type of bike - I'd go with a riveted master link.