Cannot access GTAM on Android

PrivatePilot said:
Close. If you can open the terminal again and run the following:

tracert www.gtamotorcycle.com

And copy/paste the results here that’d be great
Click to expand...

Microsoft Windows [Version 10.0.26100.4351]
(c) Microsoft Corporation. All rights reserved.

C:\Users\johns>tracert www.gtamotorcycle.com

Tracing route to gtamotorcycle.com [51.161.11.223]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 15 ms 12 ms 14 ms pool-99-232-128-1.cpe.net.cable.rogers.com [99.232.128.1]
3 17 ms 16 ms 17 ms lan-lt.wbb.net.cable.rogers.com [24.156.143.253]
4 14 ms 12 ms 14 ms 69.63.249.58
5 22 ms 15 ms 19 ms 209.148.235.222
6 19 ms 18 ms 17 ms ovh.ip4.torontointernetxchange.net [206.108.34.189]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 30 ms 23 ms 22 ms be105.bhs-g2-nc5.qc.ca [192.99.146.48]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
 
Jayell said:
Microsoft Windows [Version 10.0.26100.4351]
(c) Microsoft Corporation. All rights reserved.

C:\Users\johns>tracert www.gtamotorcycle.com

Tracing route to gtamotorcycle.com [51.161.11.223]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 15 ms 12 ms 14 ms pool-99-232-128-1.cpe.net.cable.rogers.com [99.232.128.1]
3 17 ms 16 ms 17 ms lan-lt.wbb.net.cable.rogers.com [24.156.143.253]
4 14 ms 12 ms 14 ms 69.63.249.58
5 22 ms 15 ms 19 ms 209.148.235.222
6 19 ms 18 ms 17 ms ovh.ip4.torontointernetxchange.net [206.108.34.189]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 30 ms 23 ms 22 ms be105.bhs-g2-nc5.qc.ca [192.99.146.48]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Click to expand...
Well that's not good.
 
For anyone having issues accessing the website, please email me your IP address and your user name.

cutekill@gtamotorcycle.com
 
As I mentioned in one of the other threads, I was unable to access the site for around 3 weeks, from either my home laptop on either wifi or hardwired or from my phone using home wifi, work wifi, starbucks wifi or just data., This started in late May until mid June. As suddenly as it started it stopped. I did not receive any 403/404 errors, just the same sort of screen as Jayell.

Obviously since I couldnt access the site I was unable to report an issue at that time. I suspect there may be more users that had an issue (or still do) that havent or cant report it. I wouldnt have if I hadnt noticed these threads when I got back on.
 
Last edited:
Jayell said:
Microsoft Windows [Version 10.0.26100.4351]
(c) Microsoft Corporation. All rights reserved.

C:\Users\johns>tracert www.gtamotorcycle.com

Tracing route to gtamotorcycle.com [51.161.11.223]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 15 ms 12 ms 14 ms pool-99-232-128-1.cpe.net.cable.rogers.com [99.232.128.1]
3 17 ms 16 ms 17 ms lan-lt.wbb.net.cable.rogers.com [24.156.143.253]
4 14 ms 12 ms 14 ms 69.63.249.58
5 22 ms 15 ms 19 ms 209.148.235.222
6 19 ms 18 ms 17 ms ovh.ip4.torontointernetxchange.net [206.108.34.189]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 30 ms 23 ms 22 ms be105.bhs-g2-nc5.qc.ca [192.99.146.48]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Click to expand...

I just ran my own traceroute (was successful) and the bexxx.bhs-g2-nc5.qc.ca is the last hop before GTAM/Canspace hosting. Most likely Canspace's datacenter provider: OVH Hosting.

I think there's some IP filtering that's happening at either the router or on the host itself at OVH or Canspace. I don't think this is at the application layer, but lower.

@cutekill may have to inquire at the ISP to see if there's IP blocking done at that level.
 
Jayell said:
Microsoft Windows [Version 10.0.26100.4351]
(c) Microsoft Corporation. All rights reserved.

C:\Users\johns>tracert www.gtamotorcycle.com

Tracing route to gtamotorcycle.com [51.161.11.223]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 15 ms 12 ms 14 ms pool-99-232-128-1.cpe.net.cable.rogers.com [99.232.128.1]
3 17 ms 16 ms 17 ms lan-lt.wbb.net.cable.rogers.com [24.156.143.253]
4 14 ms 12 ms 14 ms 69.63.249.58
5 22 ms 15 ms 19 ms 209.148.235.222
6 19 ms 18 ms 17 ms ovh.ip4.torontointernetxchange.net [206.108.34.189]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 30 ms 23 ms 22 ms be105.bhs-g2-nc5.qc.ca [192.99.146.48]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Click to expand...
I'm on Rogers and have a very similar tracert result with the 3 timeouts and then a response from the bhs-g2-nc5.qc.ca domain. I agree that something is probably happening on the network layer, not the GTAM server itself.
 
Last edited:
Relax said:
I'm on Rogers and have a very similar tracert result with the 3 timeouts and then a response from the bhs-g2-nc5.qc.ca domain.
Click to expand...

Network Trivia:

Timeouts then a successful response from a subsequent host just mean those intermediate routers have filtered out ICMP and won't respond to ping or traceroute requests.

They're configured that way to protect against ICMP flood attacks.

It's when you get timeouts and then an unsuccessful traceroute that further investigation is typically warranted.

ObDisclosure: Used to be a network admin for an ISP in the late 1900s... 😬
 
GTAM seems to be working now. The only change on my side is that my router notified me that it rebooted after performing an update yesterday morning at 3AM, but I still have the same IP address.
 
Lightcycle said:
I just ran my own traceroute (was successful) and the bexxx.bhs-g2-nc5.qc.ca is the last hop before GTAM/Canspace hosting. Most likely Canspace's datacenter provider: OVH Hosting.

I think there's some IP filtering that's happening at either the router or on the host itself at OVH or Canspace. I don't think this is at the application layer, but lower.

@cutekill may have to inquire at the ISP to see if there's IP blocking done at that level.
Click to expand...
I'm trying to follow up with those that have sent me their IPs via email, as requested
 
It's been two months since this began. Still no change. I cannot access GTAM on any platform, any device, without the use of a VPN.

Surely there's a solution?
 
Lightcycle said:
@Jayell, do you mind running the traceroute again but with your VPN on?

Wanna make sure you're getting a different result than with it on. Should be getting a success instead of a timeout.
Click to expand...
With VPN:

Microsoft Windows [Version 10.0.26100.4946]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>tracert www.gtamotorcycle.com

Tracing route to gtamotorcycle.com [51.161.11.223]
over a maximum of 30 hops:

1 124 ms 119 ms 114 ms 10.6.18.1
2 * * * Request timed out.
3 123 ms 126 ms 124 ms be3774.agr61.man01.atlas.cogentco.com [154.25.8.165]
4 116 ms 119 ms 117 ms be2801.ccr21.man01.atlas.cogentco.com [130.117.1.97]
5 126 ms 123 ms 120 ms port-channel2203.ccr92.lhr01.atlas.cogentco.com [154.54.74.6]
6 123 ms 128 ms 125 ms be2406.ccr42.lon13.atlas.cogentco.com [154.54.74.165]
7 128 ms 124 ms 122 ms be2054.rcr21.b015591-1.lon13.atlas.cogentco.com [130.117.48.206]
8 126 ms 154 ms 125 ms 149.11.45.219
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 195 ms 194 ms 200 ms be102.bhs-g1-nc5.qc.ca [198.27.73.204]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 192 ms 195 ms 196 ms vps2048.canspace.ca [51.161.11.223]

Trace complete.
 
Without VPN:

Microsoft Windows [Version 10.0.26100.4946]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>tracert www.gtamotorcycle.com

Tracing route to gtamotorcycle.com [51.161.11.223]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 12 ms 12 ms 15 ms pool-99-232-128-1.cpe.net.cable.rogers.com [99.232.128.1]
3 12 ms 12 ms 12 ms lan-lt.wbb.net.cable.rogers.com [24.156.143.253]
4 14 ms 14 ms 14 ms 69.63.249.58
5 15 ms 14 ms 14 ms 209.148.235.222
6 17 ms 16 ms 17 ms ovh.ip4.torontointernetxchange.net [206.108.34.189]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 32 ms 21 ms 23 ms be105.bhs-g2-nc5.qc.ca [192.99.146.48]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Windows\System32>
 
Thx @Jayell, confirms what I thought. The filtering is done at the network layer, not at the web server or application (Xenforo).

It seems that GTAM's hosting service has your IP or IP range on a block list.

What is strange is that you say sometimes you get a page or two then no more? That is highly unusual, as if the filtering is done in real time, not pre-configured via a blacklist.

Can you provide more details when you get this intermittent access? Is it after a long period of inactivity?
 
Lightcycle said:
Thx @Jayell, confirms what I thought. The filtering is done at the network layer, not at the web server or application (Xenforo).

It seems that GTAM's hosting service has your IP or IP range on a block list.

What is strange is that you say sometimes you get a page or two then no more? That is highly unusual, as if the filtering is done in real time, not pre-configured via a blacklist.

Can you provide more details when you get this intermittent access? Is it after a long period of inactivity?
Click to expand...
There's not much I can add. It hasn't happened recently, and it never occurred with any regularity. It seemed entirely random.
 
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