ICBC

[TK4]

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'Some kind of mistake or joke,' says Coquitlam woman infuriated over $1 ICBC rebate cheque

Sending out cheques for $1 is a waste of money, woman says, after receiving a smaller cheque than she expected for insuring two cars last year; the province had said when the ICBC rebate was announced that cheques would be between $25 and $400

www.tricitynews.com

 

[Lightcycle]

Sadly, *NOT* an April Fool's joke.

I'm due a rebate as well. Not holding my breath that it's going to be life-changing...

 

[TwistedKestrel]

'"The number of small dollar refunds is very low and it is more efficient for ICBC to issue a cheque as part of a proactive refund process than to have customers call us to request a low-dollar cheque, which would require ICBC to manually issue a one-off cheque at a later date," said a spokesperson from ICBC.'

 

[GreyGhost]

'"The number of small dollar refunds is very low and it is more efficient for ICBC to issue a cheque as part of a proactive refund process than to have customers call us to request a low-dollar cheque, which would require ICBC to manually issue a one-off cheque at a later date," said a spokesperson from ICBC.'

Or just credit your account instead of mailing physical cheques? wtf. The number of people that no longer use ICBC and have a low dollar refund has to be astronomically small.

 

[TwistedKestrel]

ICBC says 3.3 million policies in 2019, so you could ballpark this at 6,600 cheques/people/dollars. What percentage of 6,600 people would throw a fit about not getting a dollar, and how many man hours would it take to placate those people? I can buy that it's not worth it

Edit: I got 0.2% from the same article
Edit edit: I admit I don't know what the cost is of machine mailing a cheque, so it's more than $6600

 

[TK4]

Sadly, *NOT* an April Fool's joke.

I'm due a rebate as well. Not holding my breath that it's going to be life-changing...

I got $6 back - I told them to keep it and buy a box of TimBits but they didn't.

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