Recent content by s1krr

As you have chosen this platform to discuss your situation I would like to take the time to respond on behalf of Endras BMW. The motorcycle in question has been repaired since July and awaiting pickup since then. After numerous attempts to have the motorcycle delivered back to you so that you...

This case occurred a couple of years ago when our previous technician was working here. Unfortunately you are only as strong as your weakest link and there is a possibility that it was overlooked. This is why changes have been made and why we have invested in training Owen to be our Master...

Customers can speak with Owen and see their bike in the shop at anytime. I am far more interested in seeing my bike getting worked on, and I am not much of a expresso fan either...

If you would like to call me I will get you in touch with Owen. 905 619-5531 or email jamesc@endrasbmw.com

We offer 90 day/7500 km warranty all pre-owned motorcycles. If I recall the problems that you had with your motorcycle occurred after the expiration of that warranty. I am sorry if you felt treated with disdain it wasn't my intention.

Hi Gene, Thanks for taking the time to respond to this thread. I have been following your trip on GTA motorcycles and it looks like you and Neda are having a great time. I appreciate your comments and I can tell you that we have taken some major strides to correcting our issues, and Owen as of...

Pem, if you want to PM me I would glad to address your concerns.

I've waited a long time to respond to this thread because I wanted to make sure our actions matched our words. In any business we go through times of change and must react to them. I have worked with Endras BMW/BMW Durham/BMW Experience Centre for the past 11 years and I’ve watched our company...