arogal
Well-known member
They likely wanted to give you a discount on something to make you happy/make the mistake up to you so that you wouldn't tell the public of the mistake made. You know... They browse this forum too...
That being said, as others said, everyone makes mistakes - they're human too. I've caught minor and major mistakes made by 2 of 3 shops I've used (all well known). I have very little trust in others working on my bike now... Makes it difficult to figure out where to bring my bike for big maintenance jobs.
It's ok! They just lost my business, and everyone who I ride with's business . I was in a pinch and it would be cheaper bringing my bike to them then to get it towed home. No way I was going to ride home 40km in rush hour with a cable that was ready to snap.
My main man Adrian at Ace Moto Tech is fantastic, and everyone who I've spoken to thinks the same. If you ever need any big jobs done, I would recommend taking it to him.