I'd be interested to see whatever correspondence you've had with them. Though I could see a policy when you buy and return stuff constantly (like you said you've done), they will charge you extra. Maybe it's hidden in their fine print somewhere.
Either way I love FortNine. I've bought everything from helmets, gloves, tires, oil, my DRZ exhaust, and more. Never had a problem.
Not constantly. Simply three items; one due to fit. One an exchange. And another an incorrect description on their part.
Same-love then and have had no problems-until now.
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