Mitchell and Whale insurance brokers | Page 4 | GTAMotorcycle.com

Mitchell and Whale insurance brokers

Wow 3 generations now eh? Yeah, that was a long time ago for sure. Harold was my Dad's broker and of course I followed suit when I first needed insurance. He insured my first bike a Yamaha YM1!
 

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I'm waiting to hear back from my Mitchell and Whale rep but it looks like my quote as a new customer has gone up almost $2000 from last years inquiry. My two motorbikes have over doubled with Wawanesa! Not sure why. My current provider (allstate) has gone up yet again, this year...
 
Shout out to Morgan from Mitchell and Whale. Set up insurance on my new to me z1000 last Saturday. I'm very happy with the rate they found and I had coverage within 2 hours of first contact, all done via email.
Very easy and efficient to deal with.
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Sent from my SM-A530W using Tapatalk
 
Called them out of the blue after a year of no contact, within a few hours i had a staggering quote. I'm still waiting for confirmation back that it is indeed valid but the customer service has never disappointed.
 
sent in an address change and vehicle deletion via email to M&W
a week later, no reply, took 4 tries to get a human being to respond

maybe they're working from home?
if so, need to find mechanisms that allow customer service to not degrade

Wawanesa renewal is also not knocking my socks off
broker? hello? anyone home??
 
sent in an address change and vehicle deletion via email to M&W
a week later, no reply, took 4 tries to get a human being to respond

maybe they're working from home?
if so, need to find mechanisms that allow customer service to not degrade

Wawanesa renewal is also not knocking my socks off
broker? hello? anyone home??
Can confirm they are working from home, i waited almost 24hrs for first response. called in and spoke to them instead.

who are you contacting?
 
new person every time
seems they have large turnover
reverted to the service@whatever email addy

guy that changed me over to Wawanesa sent them 5 year old banking and address info
very nearly got cancelled over that....don't think he's at M&W any more
 
new person every time
seems they have large turnover
reverted to the service@whatever email addy

guy that changed me over to Wawanesa sent them 5 year old banking and address info
very nearly got cancelled over that....don't think he's at M&W any more
oh..try my contact Sandi.

email turn around may be a day, but shes working from home and can be reached on the number below (guess it's on call forward).

Sandi Lavery | Sales Associate
sandi@mitchellwhale.com
Office @ 1-800-731-2228 x 122
 
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I’m amazed how many companies have let their customer service fall apart using a Covid excuse.

I’m redoing a mortgage, my bank took 9 days to return my call. I called 4 times with no response. I called another bank I deal with and asked them if the would take the mortgage - it was done and approved in 4 hours over the phone. My son was having the same issue with a line of credit app, 1 week went by and nothing. I called my other bank and they helped him out - they approved the line in 2 hours.

resilience.
 
Hey Guys,

Hoping you're all safe, healthy, and ready to gear up for the long-anticipated riding season.

So this is a bit of an announcement post.

With some new riders having trouble booking M2 courses and tests due to the pandemic, we decided something needed to be done to ease the process of M1 licence holders getting insured so you can still get on the road this year. As many of you know, most insurance companies in Ontario won't insure M1 license holders and that Facility Association is often your only option. The good news is we've built a first of its kind in Canada, an online quoter for M1 riders where you can see your rate and get insured online in minutes: Instant M1 Motorcycle Insurance Quote | Mitch Insurance

We understand how difficult it can be for new riders in Ontario, you deserve to get an accurate rate instead of being given the runaround.

Have a great riding season, everyone., We'll be regularly checking in here, so if you have questions or comments, we'll speak with you soon.

Very best,

Mitch Insurance Team
 
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Hi Matt, Yes. It just popped up a window with your phone number and said "Call us."
 
Hi Matt, Yes. It just popped up a window with your phone number and said "Call us."
Typically that happens if you input a ticket or claim in your recent history.
 
Would really like to get a quote, Is there a number to phone? okay found it
 
Mitchell & Whale is now called Mitch Insurance. Although we’ve got a new name and look, it’s still the same great team supporting you, and we continue to work with the top motorcycle insurers in Ontario and have access to some of the best rates and coverages out there.

Have questions about motorcycle insurance or want a quote for covering your bike? Visit Request a Quote - Ontario Motorcycle Insurance | Mitch Insurance or give us a call at 1-800-731-2228.
 
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