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Thread: Sending e-transfer, is there a refund option?

  1. #21
    Moderator sircastic's Avatar
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    Re: Sending e-transfer, is there a refund option?

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    Quote Originally Posted by roadrash View Post
    Wouldn't the buyer need to prove that the seller didn't send him the item? Every buyer could claim fraud after buying something and get their money back.

    Private transactions are dangerous and should always be done face-to-face with cash.
    It's along the same lines as when you receive a fraudulent credit card transaction. If you report it the bank will investigate and remove the charge. The bank will ask the recipient bank to place a hold on the funds until it's proven that there was or was not fraud involved.

    As the OP has noted this friend has forms to sign and file a police report.

    DJM - hope it works out for your buddy, getting scammed sucks.
    Last edited by sircastic; 05-18-2018 at 04:35 PM.
    Disclaimer: I disagree with all information included in this forum. Furthermore, I would like to interject my own erroneous information and ideas.

  2. #22

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    Re: Sending e-transfer, is there a refund option?

    Quote Originally Posted by sircastic View Post
    It's along the same lines as when you receive a fraudulent credit card transaction. If you report it the bank will investigate and remove the charge. The bank will ask the recipient bank to place a hold on the funds until it's proven that there was or was not fraud involved.

    As the OP has noted this friend has forms to sign and file a police report.

    DJM - hope it works out for your buddy, getting scammed sucks.
    Credit cards are different, much different. With credit cards, the merchant has obligations and responsibilities to meet. If the merchant is found to have defrauded someone, they will certainly have the transaction reversed. If someone steals a credit card and makes a transaction on your behalf, that can be reversed -- providing it passes a fraud test for legitimacy -- it's not unconditional.

    Email money transfers are different and have a different set of rules. Banks will cover fraud that is a result of bank errors only -- of which there are none with e-transfer. That said, banks are somewhat sympathetic to fraud, and if you report it they will try to help because that's good customer service AND it's also helpful when a customer points out a fraudster to the bank.

    Chances of getting a return of a fraudulent e-transfer are much slimmer than with a credit card -- but there is still a chance and it's worth trying.

    If you get referred to police, the chances went to near zero, that's the bank's way of offing you to small claims court.
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