Buddy at work just told me he bought a phone on Kijiji for his daughter. It's from someone out of town. He sent an interac e-transfer but hasn't heard back since Monday and no response.
I didn't have the answer so I thought I'd ask here. Is there a refund option if it turns out to be a scam?
Buddy at work just told me he bought a phone on Kijiji for his daughter. It's from someone out of town. He sent an interac e-transfer but hasn't heard back since Monday and no response.
I didn't have the answer so I thought I'd ask here. Is there a refund option if it turns out to be a scam?
Buddy at work just told me he bought a phone on Kijiji for his daughter. It's from someone out of town. He sent an interac e-transfer but hasn't heard back since Monday and no response.
I didn't have the answer so I thought I'd ask here. Is there a refund option if it turns out to be a scam?
IIRC $20 cancellation fee. I don't know if it can be retracted after it is accepted. Let us know as it is important for future transactions where we accept money as well.
He says it was accepted on Monday. I told him to call his bank and see what his options are. PayPal is risky for seller, hope e-transfer isn't the same for the buyer.
So from what i've read, it can be cancelled as long as it's not been completed.
Reversing it i guess will be a $hitshow discussion, so you can get the person to send you back the funds or else... there's nothing i see here in black and white that says they have to reverse the transfer.
Can easily cancel it on RBC website as long as it hasn't been accepted (no charge). First i've heard about it being possible after the fact, not so sure.
Interac E-Transfers can be cancelled by the sender up until the funds are deposited into the recipients bank.
Once deposited, there is virtually no hope of recovering the funds. That said, there are times that you bank can help so it's certainly worth trying. You want to call and ask to speak to a fraud specialist or a supervisor - the front line staff neither have access or knowledge. There is a SLIM (slim is next to no chance) chance that they bank has already identified the fraudster - if so there is the same slim chance they can roll things back.
If I remember right there's a 3 way scam that often involves phone sales on kijijii. Something to do with someone selling an item, the scammer using that item to collect funds from a third party, then the third party ends up arguing about where his purchased item is. Can't remember exactly how it works.
From experience, I can tell you that an e-transfer can be cancelled only if not accepted. Once it is accepted, it is gone and would be up to the receiver to send it back manually, if they so choose. There is no way to force them to return the money. When I am buying something using this method, unless it's a trusted merchant, I only do it in person. When I'm selling something using etransfer, it's in person once again and the buyer doesn't leave with my item until I've accepted the payment.
From experience, I can tell you that an e-transfer can be cancelled only if not accepted. Once it is accepted, it is gone and would be up to the receiver to send it back manually, if they so choose. There is no way to force them to return the money. When I am buying something using this method, unless it's a trusted merchant, I only do it in person. When I'm selling something using etransfer, it's in person once again and the buyer doesn't leave with my item until I've accepted the payment.
Treat that as gospel and you will never get scammed.
Banks and Interac do collaborate on anti-fraud measures and often intercept scammers or get funds returned to those scammed by e-transfer. It's always a good idea to call in when you do get scammed, ask to speak with a fraud agent. You might get lucky, if not the next guy scammed might get lucky based on your call.
Recent changes to Interact allow recipients to auto-deposit funds. Scammers use this feature to dupe un-savvy Kijiji shoppers. The scam goes like this:
1) Scammer lists something for substantially less than market value and posts a distress message 'must sell today, losing storage' must sell immediately - pending divorce'.
2) Buyer contacts seller who may say he's waiting for a buyer to come with cash. Buyer knows some sellers will try to snipe a killer deal, so they suggest a Interac etransfer be sent as a deposit, always below $300. Buyer gains trust by saying, "send the transfer with a bogus password so I can't deposit it, if you like the goods when you see them you give me the password and we complete the deal".
3) Seller has Interact Autodeposit so any E-Transfers sent his way are automatically deposited. Some sellers fail to understand autodeposit so they send the transfer unprotected.
4) Scammer withdraws cash immediately, game over for buyer.
Interac E-Transfers can be cancelled by the sender up until the funds are deposited into the recipients bank.
Once deposited, there is virtually no hope of recovering the funds. That said, there are times that you bank can help so it's certainly worth trying. You want to call and ask to speak to a fraud specialist or a supervisor - the front line staff neither have access or knowledge. There is a SLIM (slim is next to no chance) chance that they bank has already identified the fraudster - if so there is the same slim chance they can roll things back.
I guess it is worth a slim chance. But I doubt the bank will see it as fraud if the person willingly sent the money, then how could it be fraud. The only other idea would be to say it was a mistake and the entered the incorrect email when the sent the funds. This might be the angle to use.
It's possible but best to talk to bank about it. I've read other threads where I've read people get their banks to return transfers after fraud. Have also seen people get paid bye transfer and then have the funds taken back and their bank calling them to report they were defrauding people.
Honestly it it can't hurt to call the bank and ask. Go to your bank and talk to the branch manager if you have a good relationship.
Contact the fraud department of your bank and explain what has happened. Banks can request reversals from other banks for wire transfers, interac transfers and deposits. As it's a small amount you'll have to plead your case of sorrow for them to put much effort into it as the reversal will be based on good faith between the banks.
Contact the fraud department of your bank and explain what has happened. Banks can request reversals from other banks for wire transfers, interac transfers and deposits. As it's a small amount you'll have to plead your case of sorrow for them to put much effort into it as the reversal will be based on good faith between the banks.
Wouldn't the buyer need to prove that the seller didn't send him the item? Every buyer could claim fraud after buying something and get their money back.
Private transactions are dangerous and should always be done face-to-face with cash.
there is a mechanism to reverse the transaction after accepted
like noted in the case of fraud
both banks would have to be satisfied of the fraud claim to do it
no contact after a week may not pass the test for fraud
Ad was in Toronto. Kijiji ad is taken down now. He's talking to his bank (CIBC) they faxed him some paperwork to sign and he has to report it to police. I'll let everyone know the outcome.
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