Well my expensive diving watch battery gave out. I took it to the nearest dealer for a replacement and was told that Suunto, won't accept battery swaps from them since about six months ago. Logged on to the Suunto site, and they allow the U.S. to put the request through online, but not Canada. So, I'm not sure if the dealer was mistaken, or if Suunto is slow in updating their web. Looks like I have to wait until I have lots of time on my hands and then give them a call. Anyone ever dealt with them before? Good experiences? Bad?