Just a word, if your injuries are more than very minor expect the process to take 2 - 3 years. In my case, they won't even be filing the claim for damages, until just before the 2 year time limit. This is a very good thing, given that my injuries have worsened, and injuries I didn't even realize began to appear after the one year point. So had they decided to settle quickly I would have been screwed.
The others are correct contact is primarily via email or phone. I have been to office twice, Once for initial, then to sign paperwork when he split form bigger firm.
