To James: I purchased a used bike from you, and was told that BMW's easily go 150,000 miles no problems. You knew I was purchasing this bike for a cross country adventure. I brought the bike in for whatever was required at your service department the week before I left. Just outside of Vegas it spit a belt. Three days in Bakersfield California were unplanned, as the only BMW mechanic was undergoing kidney dialysis. I'm willing to give your service department the benefit of the doubt for this. One week later on Hwy 1, I hear a big grinding noise. Towed again, this time to Hansens in Oregon. Craig Hansen said that these things take about 10,000 miles to go, so someone must have had an idea of a problem. I had to fly home on my dime. The bill was $2000 + for the repair for the stripped drive shaft/ clutch assembly. I flew out in September and had to pick the bike up again. When I went to see you, I was treated with disbelief and disdain. You are not a credit to your dealership. I traded in my bike to Wolf BMW, and have been treated like family.
Owen is a class act. My dealings with him have been most pleasant and thorough and he certainly knows his jam. I will continue to go to, support and recommend Endras Motorrad.
