I must have a thick skin because John has been nothing but helpful to me ... and the rest of the staff were great as well. I have bought a few things from there and had my bike serviced twice. Every visit has been extremely positive.
I think John probably juts doesn't like a lot of small talk ... it may not appeal to everyone, but personally I like the fact that I can get in and out quickly if I want to ... and John is usually willing to deal if you're a repeat customer
I also appreciate the honesty ... I asked to have my bike dynoed tuned there in the spring and they recommended 2 other shops that have more experience with my bike because "they would do it better on that bike." Most shops would have taken the money and performed a half assed job ... advise like that goes a long way with me
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