Zipper repair shops?

[Flywheel]

ummm.... did all the zippers you mentioned above with Daytona and Dainese break in the 3-12 month period as others have stated above?

Yes, which is why I mentioned it. Lubricated the zips with silicone on the Daytonas as specified in the care instructions, too. All manufacturers fight against SNAFU. Brand is no guarantee as I've discovered.

[Velocity Sportsgear]

We have changed suppliers and going forward will guarantee zipper failure for a period of one year which we have always done. The average cost of having a zipper repaired is about $50. If you're in the East End Bickle does a great job. If you're in the West end I deal with someone at Dundas/Erin Mills. Her name is Dao (she worked for Danier Leathers for 15 years) so has experience and her number is 905-823-2826. address is #20-1900 Dundas Street West, Mississauga. Takka Alterations.

Most of you that come into our office have seen that we now use YKK Metal Zippers which last longer than normal YKK zippers. I believe YKK failure rate is about 5-8%.

For those that have dealt with me know that if my previous suppliers suits, jackets were defective I have gone to the extreme of replacing them with new products. I have done alterations to custom products even if customers gain or lose weight between ordering and picking up. Here is a list of people who's suits, jackets I have replaced because of manufacturing defects:-

Tricia D. - One piece race suit redone
Bruce J - One piece race suit redone
Himanshu - Jacket replaced
Adam C - One piece suit replaced
Alden F - Textile Pants Redone
Tikki L. - Textile Pants Redone
Raf G. - Leather Riding Pants redone
Melanie M. - Jacket for 2 piece suit redone
Plus other ones I don't remember over the past 2 years.

I will cover all manufacturing defects for one year. The jacket in question has passed that one year period. I am still offering $50 credit towards anything I sell. I don't know what else I can offer?

[Velocity Sportsgear]

James I asked "if this solution works for you". You should talk to me directly instead trying to ruin my reputation. I'm not happy about this. I really try to take care of my clients.

I emailed...and got this reply

"I don’t know what I can do. Zipper and Velcro fall under wear and tear. What I could offer is a $50 credit towards another product (zipper replacement will cost about that much). We don’t deal with the original factory that we did the group buy with as we decided to do more high end products now. Let me know if this works for you."

Where is John Bickle located?

[UJelly]

I'm not trying to ruin your reputation.

I'm just asking where to get my zipper fixed. And other people stated that they have had issues with the zippers previously as well.

Plus the way you put "Let me know if this works for you" and could offer a $50 credit towards another product aint going to happen. Why would I want to buy another product just to get another defect possibly?

Plus "jackets were defective I have gone to the extreme of replacing them with new products." If you knew there was defects, why wouldn't you extend the warranty instead of just 1 year.

Scala has their known issues with one of their head phones blowing out and they offer another 2 year warranty extension due to it.

Once again, all i asked in this thread was where to get the zipper replaced and got the answer.

[Velocity Sportsgear]

The replacements I did were because the sizing was not 100%. I don't want my clients to settle for less. I only put that there to you show I care more about customer service then you think. Any ways sorry I couldn't help. Once you get your jacket zipper replaced send me the bill and I will reimburse you out of my own pocket.

btw I don't make YKK zippers, I use only use them and that particular batch had more defective than normal that's why I upgraded to their high end models now. And even went to a supplier who has done suits for AMA racers and Moto GP team out of Australia. But that also comes at a premium price. So you won't find suits for $575 from now on.

The new suppliers I have do a phenomenal job and I will offer 2 year warranty on all manufacturing defects.

Any ways please send me your invoice when you have it replaced. And next time lets do this off line.

I'm not trying to ruin your reputation.

I'm just asking where to get my zipper fixed. And other people stated that they have had issues with the zippers previously as well.

Plus the way you put "Let me know if this works for you" and could offer a $50 credit towards another product aint going to happen. Why would I want to buy another product just to get another defect possibly?

Plus "jackets were defective I have gone to the extreme of replacing them with new products." If you knew there was defects, why wouldn't you extend the warranty instead of just 1 year.

Scala has their known issues with one of their head phones blowing out and they offer another 2 year warranty extension due to it.

Once again, all i asked in this thread was where to get the zipper replaced and got the answer.

[meme]

aka next time keep your mouth shut.

nice