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The short-rate cancellation fee is generally small -- just enough to cover the admin costs and to make sure that people don't simply sign up and cancel every two months. Used-up premium that you haven't yet paid for is another story, and I explain it in the cancellation stickies.
I'm an Actuarial Analyst for a Major Canadian Insurance Company. I analyse claims patterns to determine overall rate changes, as well as relative premium differences by various risk characteristics (eg. age, experience, claims, convictions, usage, etc.)
Unless it's private, please post insurance-related questions in the forum rather than sending me a PM.
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