Whoever wrote that isnt very good at statistics. Unless out of the complaints, the device fails to send messages 100% of the time, all it means is that 30% of users have experienced message failure at one point or another.Out of 91 users on REI's website 34 have complained that they have been unable to send messages. This works out to roughly 30% chance that your message didn't make it out. The statistics are even worse for the Spot Smartphone unit. Are these the kind of odds you want in a real emergency?
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