No disagreement with how RIM is run or how they should have handled this better but RIM sounds just as heartless as Rogers or Bell who regularly bend over their employees in order to save a $1.
Let me be clear, no one stepped out of line once hearing they wouldn't get an additional $100 off. They just complained like my 5 year old does when someone takes his Star Wars light sabre or something.
Sure they are going to be ****** off, but selling 25,000 PBs at $100 would hurt the company and it's not like Apple is going to blow into town and save all their jobs either. That email should have been sent yesterday however perspective was lacking in that line up. Every single one of them bought 2 16gb PB and were allowed to buy an addition 32 or 64GB version on top of that, which some did. 170 units gone in less then an hour.
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