Kahuna - tire install price

[08CBR1000]

Don't shoot the messenger guys, I'm just offering some information.


this is how shops make money.

Everyone makes the "I can do it in this amount of time!" statement.

The difference is, you're working on your own stuff and probably motivated for some reason to get it done quickly.

it takes you 40min to re and re MX tires, I can do them on and off the bike with new tires on both rims in under 10 when I'm motivated but this proves nothing.

The mechanic at the shop is getting paid an hourly rate as well, he makes the same amount doing 4 tire changes a day as he would if he did 10.



Like I said, bring them to me if you want your tires changed,

UNDER 10 MINUTES!!!!! B.S.

[reciprocity]

UNDER 10 MINUTES!!!!! B.S.

bring your tires by, I'll gladly show you.

If I don't make the 10 min mark, its free.

[kneedragger88]

bring your tires by, I'll gladly show you.

If I don't make the 10 min mark, its free.

Bam!

[666]

I have seen this done in less than 15 minutes for certain.
Perhaps you should take your business elsewhere.
How much do they charge for an oil change?

[toysareforboys]

I'm shopping around for tires for my SV. I've sent a few of them emails. 3 didn't even respond but that's a different story. Kahuna's tire price...

Kahuna e-mailed you back?? WTF?!?! I thought for a while that their spam filter must be deleting my messages (as happens a lot, I run my own mail server). I sent two e-mails to accessories and three to parts! Never heard back from anyone! I call Fabio in parts. Says he'll call me back. Never does! I send another e-mail and get no response so I go in a few days later. Get to Fabio in parts. He's like "I never got your e-mail". I say the part numbers were in the e-mail, look for it. He fires up Outlook, it downloads 172 new f'ing messages! Messages weeks old. I get him to type Jamie in the search box. There's all 6 of my messages. Yay. Gonna stop dealing with companies that can't use e-mail. Phones suk.

-Jamie M.

[chidizzle]

Kahuna e-mailed you back?? WTF?!?! I thought for a while that their spam filter must be deleting my messages (as happens a lot, I run my own mail server). I sent two e-mails to accessories and three to parts! Never heard back from anyone! I call Fabio in parts. Says he'll call me back. Never does! I send another e-mail and get no response so I go in a few days later. Get to Fabio in parts. He's like "I never got your e-mail". I say the part numbers were in the e-mail, look for it. He fires up Outlook, it downloads 172 new f'ing messages! Messages weeks old. I get him to type Jamie in the search box. There's all 6 of my messages. Yay. Gonna stop dealing with companies that can't use e-mail. Phones suk.

-Jamie M.

Looks like Mark from Fireball is training the employees at Kahuna.

[MassNutrition]

Looks like Mark from Fireball is training the employees at Kahuna.

Ouuuuuuch!! LOL!! Someone still sounds alittle bitter...

...Fab is a good guy, but the place is pretty busy. It's Kahuna's fault, not his. They should designate someone to solely run the online/email part of their business. They would get better reviews. If Fab alone is getting over 100 emails, could you image the number in total?? I'm sure the accessories dept gettings just as many, if not more, and there are only 2 main guys there (Scott and Jimmy).

...I would apply for the email correspondant there, but I don't want you guys bashing me too

[toastman]

under ten minutes is easy

I can take a wheel off, mount and balance a tire and put it back on the bike in 13.5 minutes. (last time I timed myself) CBR 600 rear wheel

Donald

[Fiery254]

bring your tires by, I'll gladly show you.

If I don't make the 10 min mark, its free.

Did you ever see 08CBR1000? Or is he still waiting for his nuts to rust?

[reciprocity]

I'll give you 3 tries at the answer to that one.

[Fiery254]

I'll give you 3 tries at the answer to that one.

1. What? Are you on crack?
2. Hahahahahahahahahahahahaha..........
3. No.

[Gryphon]

Guys,
In my day-job I'm a Microsoft Certified Professional and MCSA.
Kahuna has been having terrible computer problems.
When they first moved to the new building (the old Ferrari place) they couldn't get highspeed. They had to hook up satellite on the roof.
Half of it was already in place up there, from the Ferrari guys, but was a mess.
Then their network never worked exactly right like it did in the old place...
Also a couple of important PCs quit and were replaced with new Win7 rigs.
The time to fix this stuff up is over the winter, and I did.
Most recently, they had a bad flood (broken city pipe) and PCs wiped out, including some of the new ones...
Also, they were still on winter 'skeleton staffing' until just a week ago, when all the full-time summer guys returned to the fray.
After ~5 years with his same computer, Fabio has had 3 different ones in the last 2 months.
Things are ship-shape there now, everything slick, and top-quality new equipment.
I know EMail is extremely important to Kahuna, as is all customer service to them.
Scotty spends a great deal of time working his accessory EMails, and I tuned his computers up real good :^)
So again - things are great there now, but they had a weird (disrupted) off-season.
It's a real busy place but they're all good guys, very knowledgeable, and can now help everyone better if they're able to.
Regards

[reciprocity]

Gryph,

Don't bother, EVERYONE on the internet expects their questions to be answered within 10 min of pressing the send button, you already know this.

Your damage control attempt on behalf of your client will just have them claiming you are incompetent, regardless of your particular skill set.