Beware of suzuki of newmarket
I have bought 3 bikes from there. My first bike was a NEW 2008 Suzuki C50, I got lucky on that one bike never gave a problem
My son bought a NEW 2009 Suzuki C50SE which had a tapping nose in the back cylinder and the PDI on it was crap . He took the bike in to get repaired 5 times and every time he picked up the bike they told him it was ready and repaired and it was not, the way my son gave them the bike is the same way he got it back.
Two weeks after I traded my bike in and bought a NEW 2008 Suzuki C90, and again the PDI on it was not done right not learning about what they did with my sons C50. Their main concern is to ush their sales out first before they repair, if they even know how to.
Now from day one my NEW 2008 Suzuki C90 idles really rough on cold start up and some time shuts down. I took the bike in twice and they told me the same thing. I would go there to pick up my bike, engines hot (it runs well when its hot) and bring it home and the next morning start it up same thing .
What are they doing there? what type of mechanics do they have?
Suzuki of Newmarket says that they sell so many bikes a year and that they have no time to repair bikes because they need to get all the bikes they sell out that's were the money is, not repairing them.
So think about buying or getting your bike repaired from them I had really good experience with Suzuki of Richmond Hill you bring you bike in for repair it gets done right the first time.
So before you go there to buy or get your bike repaired make sure you have read this all because you will be in a great surprise
If any one had any matters with them please let me know I will be Bathering all matters together and later sending it to Suzuki Canada
Re: Beware of suzuki of newmarket
I hope you will check your spelling, grammar and composition first. :)
Re: Beware of suzuki of newmarket
yeah we all saw your Thread a few days ago? Whats the need for the second one?
Re: Beware of suzuki of newmarket
Quote:
Originally Posted by
adamcbrrr
yeah we all saw your Thread a few days ago? Whats the need for the second one?
To re-inforce how bad SON are???????????
Re: Beware of suzuki of newmarket
"My son bought a NEW 2009 Suzuki C50SE which had a tapping nose in the back cylinder and the PDI on it was crap . He took the bike in to get repaired 5 times and every time he picked up the bike they told him it was ready and repaired and it was not, the way my son gave them the bike is the same way he got it back.
Two weeks after I traded my bike in and bought a NEW 2008 Suzuki C90, and again the PDI on it was not done right not learning about what they did with my sons C50."
Why the hell would you go back to trade in your bike at the very same place your son brought his bike in 5 times for repairs without success? Just thinking out loud here....
Re: Beware of suzuki of newmarket
Quote:
Originally Posted by
cycling
To re-inforce how bad SON are???????????
what does the "SON" stand for? I keep seeing it here.
Re: Beware of suzuki of newmarket
Quote:
Originally Posted by
tonkey
what does the "SON" stand for? I keep seeing it here.
Suzuki of Newmarket.
"Or Stay away,Not nice"
Re: Beware of suzuki of newmarket
Quote:
Originally Posted by
820leo
If any one had any matters with them please let me know I will be Bathering all matters together and later sending it to Suzuki Canada
good luck with that. prepare for the following canned response stating that they have **limited** involvement:
Thank you for taking the time to write to us.
We welcome correspondence from Suzuki customers and are pleased to be of assistance whenever possible. While we regret the problems you have encountered, we are glad you brought your concerns to our attention.
As you may be aware, our dealerships are independently owned and operated. Our business relationship with independent Suzuki dealers limits our involvement in the dealership's day-to-day operations. One such limited area is that of retail services/transactions. Suzuki Canada Inc. is joined by our dealerships in continually striving to provide a high level of customer service. However, from time to time situations such as you describe do occur and consequently we fall short of our goals.
Therefore, we would suggest you contact the dealership management directly in order to resolve your current dissatisfaction with the service provided by this facility.
It is of utmost importance that we receive feedback from our customers. You are, after all, the final user of our products and dealership services; therefore your experiences and expectations are important. We have documented your concerns and have forwarded a copy to the District Parts and Service Manager in your region.
Sincerely,
Customer Relations - Relations à la clientèle
SUZUKI CANADA INC.
(905) 889-2677 ext. 2254
Re: Beware of suzuki of newmarket
Quote:
Originally Posted by
clutch
good luck with that. prepare for the following canned response stating that they have **limited** involvement:
Thank you for taking the time to write to us.
We welcome correspondence from Suzuki customers and are pleased to be of assistance whenever possible. While we regret the problems you have encountered, we are glad you brought your concerns to our attention.
As you may be aware, our dealerships are independently owned and operated. Our business relationship with independent Suzuki dealers limits our involvement in the dealership's day-to-day operations. One such limited area is that of retail services/transactions. Suzuki Canada Inc. is joined by our dealerships in continually striving to provide a high level of customer service. However, from time to time situations such as you describe do occur and consequently we fall short of our goals.
Therefore, we would suggest you contact the dealership management directly in order to resolve your current dissatisfaction with the service provided by this facility.
It is of utmost importance that we receive feedback from our customers. You are, after all, the final user of our products and dealership services; therefore your experiences and expectations are important. We have documented your concerns and have forwarded a copy to the District Parts and Service Manager in your region.
Sincerely,
Customer Relations - Relations à la clientèle
SUZUKI CANADA INC.
(905) 889-2677 ext. 2254
In other words....
So sad,too bad,
We don`t care.
We make money from all our Stealers and you little people do not count.
Re: Beware of suzuki of newmarket
I was there last Sat to see what they had in bikes. The friggin lazy salesman was such a pushy jerk I'd never buy a bike there. The friend I was with could not believe how this numb nut arrogant person treats customers. The experience proves everything that's been said about this place.
Re: Beware of suzuki of newmarket
FWIW, My mother in law, who is very nice and soft spoken, went there to buy a car last year. She knew what she wanted. The sales people treated her badly, so she went to Barrie and happily bought it there instead.
Re: Beware of suzuki of newmarket
I bought some Cleo riding pants and Phoenix 4.0 jacket from them at the motorcycle show and I thought that this older ladyand gent were the sweetest on the planet!
Besides the amazing deal i got for both! $50 for the pants and $160 for the jacket!
Too bad you had a bad experience there :(
